From listening to companies to developing skills: a vision of training that responds to changes in the world of work.

Eviana Arduino, 36, is the new Head of Business Services at Enaip Piemonte. She succeeds Francesca Marcone, who has taken on the new role of Director of Operations – Innovation and Development. We would like to thank her for the work carried out over the years leading the Service and for her contribution to its growth and development.

The Business Services team coordinates and supports training activities for companies and their employees, working closely with the 16 Enaip Piemonte Centres across the region. Its activities are developed through a range of tools and opportunities: apprenticeships funded by Regione Piemonte and privately funded apprenticeships, Individual Continuing Training, Supply Chain Academies, and training financed through Interprofessional Funds, including Fondimpresa, Fondartigianato and Fondirigenti.

Eviana, who holds a degree in Management and Planning of Educational and Training Services, has worked at Enaip for eight years. Her professional path has developed within training services for companies, starting with the coordination and management of training plans and progressively expanding to the design, monitoring and management of increasingly complex projects. She has worked closely with companies, partners and funding bodies, developing particular expertise in the instruments made available by Regione Piemonte and the Interprofessional Funds.

How do you feel about taking on this new professional role?

I see this new role as the next stage of a journey that began at Enaip Piemonte eight years ago. During this time, I have grown professionally thanks to the experiences I have had the opportunity to undertake, the responsibilities gradually entrusted to me and, above all, the exchange with colleagues from whom I have learned a great deal.

Taking responsibility for Business Services today represents an important opportunity for me, which I approach with enthusiasm and a strong sense of responsibility. It means coordinating a team, but above all supporting colleagues across our centres, valuing the skills and experience that enable Enaip every day to respond to the training needs of companies throughout the region.

It is also a role that feels particularly close to my own understanding of training. I strongly believe in lifelong learning and in the possibility, at any age and at any stage of one’s career, to update skills, take on new challenges and continue to grow both professionally and personally.

For me, training is not only a response to changes in the labour market: it is a concrete tool through which people can invest in their professional future.

What do you think will be the biggest challenges?

I believe one of the main challenges is keeping pace with a rapidly changing world of work while, at the same time, helping companies and workers understand that continuously updating skills is no longer optional, but a fundamental part of any professional journey.

For us, this means being able to listen to what is happening within companies and local communities, identify needs that are constantly evolving, and turn them into genuinely useful training opportunities.

There is also an internal challenge that I consider equally important: building increasingly strong collaboration between Business Services and the Enaip centres. Colleagues working across Piedmont are our day-to-day point of contact with companies and have first-hand knowledge of their needs, characteristics and transformations. My role is to support them, facilitate their work and connect the experience and expertise available across the network.

The real challenge is therefore twofold: supporting companies through change while, at the same time, building an increasingly connected Enaip network capable of responding to that change together.

What are the key points of your development project? What would you like to achieve?

I would like Business Services to become increasingly effective as a connecting point between our centres, companies and the training opportunities available, capable not only of making the most of continuing training opportunities, but also of helping local areas invest consistently in strengthening and developing skills.

To learn, unlearn what is no longer enough, and learn again.

For me, this is one of the great challenges of our time. Skills change, work evolves, and people need the opportunity to evolve alongside it, regardless of their age or stage in their career.

In this sense, I feel very close to the role of Enaip Piemonte: supporting people not only as they enter the world of work, but throughout their professional journey, offering opportunities to update their skills, grow and invest in their future.