A clear, accessible document aligned with European standards. Amapola supported every stage of the project: from materiality analysis to the final drafting, as well as the graphic and digital concept.

CSI Piemonte has released its 2024 Social and Sustainability Report, marking a new milestone in the Consortium’s commitment to transparency, accountability, and alignment with the latest European standards. Since 1977, CSI Piemonte has been one of Italy’s leading ICT providers, driving digital innovation for public administrations. The report was developed with the support of Amapola, a consultancy specializing in sustainability since 2009.

A broad and concrete approach to sustainability

Today, CSI serves as a trusted technology partner for 139 public institutions across Italy, offering reliable infrastructures, a government-certified cloud, a regional connectivity network, internationally accredited cybersecurity solutions, and nearly 50 years of experience in developing digital services for citizens.

Sustainability has long been embedded in CSI’s strategy and identity. The organization has voluntarily published its Social and Sustainability Report since 2005. The 2024 edition highlights a resilient, inclusive, and efficient organization:

• 139 member institutions

• 1,035 employees, including more than 100 new hires between 2022 and 2024

• 13 certifications, including ISO 9001, 27001, 45001, 14001, 50001, and UNI/PdR 125:2022

• 4,670 training days delivered

• A gender equality certification score above 90

• 80% average user satisfaction with its services

• 100% of electricity purchased from renewable sources

Voluntary reporting inspired by ESRS

Although not subject to the Corporate Sustainability Reporting Directive (CSRD), CSI Piemonte has chosen to align with the European Sustainability Reporting Standards (ESRS), progressively adopting their principles and guidance.

Amapola supported the Consortium throughout the entire process: conducting a structured gap analysis, facilitating a participatory double materiality assessment, and working with internal teams to collect and organize data. The goal was to build a robust, strategic, and evolving reporting framework.

Content, design, and digital accessibility

Amapola also oversaw the drafting of the report’s contents and its graphic design. The report was conceived with a digital-first approach: each section includes a concise, interactive index to make navigation intuitive and improve readability.

The language strikes a balance between clarity and rigor, addressing a wide and diverse audience of stakeholders, while remaining consistent with CSI’s visual identity. The result is an authoritative and user-friendly tool to showcase the Consortium’s commitment to responsible innovation and sustainable transition.

The full report is available online at: https://www.csipiemonte.it/it/chi-siamo/azienda/sostenibilita