DoctorDoc was created to respond, in a structured and professional way, to the needs of patients and caregivers during the post-discharge period, integrating the sale of healthcare products with qualified rehabilitation services.
The DoctorDoc Organization
Founded by Matteo Dho, founder and manager, and Fabio Viso, organizational manager, DoctorDoc is a healthcare company operating in Turin. It aims to be a trusted point of contact, ensuring continuity of home-based care through the sale of healthcare aids and the provision of healthcare services.
The post-discharge period has a fundamental impact on a patient’s recovery. DoctorDoc intends to “fill this gap” — the moment of uncertainty and insecurity experienced by patients and caregivers — by ensuring a home-based therapy pathway that restores autonomy and confidence to the patient.
Well-Being for Both Patient and Caregiver. How Does Our Healthcare Company Operate?
The home care and post-operative rehabilitation sector is growing rapidly. The rise in chronic conditions and the need to shorten hospital stays are putting growing pressure on hospital facilities, which are often forced to discharge patients before continuity of care is fully secured. We do not want to leave the care pathway unfinished. Instead, our goal is to make it personal and specialized, thanks to the expertise of our professionals, digital tools, and modern care management models — and by placing the caregiver and the patient at the center of the process.
How can an integrated home care pathway be guaranteed? By simplifying access to products, and by emphasizing the importance of professional installation, carried out by qualified specialists who understand the risks involved. But also through consultations and technical support via a specialized e-commerce platform. This is how DoctorDoc operates.
Caregivers: The Invisible Workers. How DoctorDoc Intends to Support Them
Caregiver overload is a real issue. On our website, we provide an estimate of this burden — including its impact on the workplace, and on companies grappling with the absences of this “ghost worker”: present on the payroll, yet constantly pulled away by caregiving duties. Why? Because a caregiver is, in effect, always on duty. And they carry with them a constant undercurrent of anxiety and concern.
DoctorDoc places great importance on empathy and on the emotional and moral support of caregivers. In our view, the best way to ease their anxieties and worries is reliability. Reassuring both patient and caregiver, and so building an environment of mutual trust, is our first commitment. It is our gateway to the final objective: an effective and satisfying care pathway.
Home Care Is Growing. Future Objectives
The home care and hospital rehabilitation market is entering a phase of growth. This will drive a transition toward community-based and home-based care models, helping to ease pressure on hospital facilities. But throughout the home care pathway — from post-discharge to full recovery — no one should be left behind.
Our company wants to be a beacon: a healthcare presence that comes to patients’ homes to offer therapy tailored to their needs. In the metropolitan area of Turin, DoctorDoc aims to strengthen and refine rehabilitation pathways, ensuring both physical and emotional well-being for the people of Turin.
If you are looking for an organization that builds a tailor-made care pathway, we can work for you. Visit our website and follow us on social media. Stay tuned, we have some exciting updates on the way!